Limau55 takes our responsibility for every member's privacy seriously. This Privacy Policy clearly explains the types of data we collect, why we need it, how we store and protect it, and your rights as the owner of that data.
Important Note: This Privacy Policy outlines limau55's privacy practices regarding information collected through limau55.best and all related applications and services. By using the limau55 platform, you agree to the collection and use of information in accordance with this policy. Please read it carefully before registering.
limau55 Privacy Commitment: limau55 has never and will never sell, rent, or transfer your personal information to any third party for marketing purposes without your explicit consent. Your data belongs to you — we only use it for the purposes clearly stated in this Privacy Policy.
Limau55 is the data controller for all personal information collected through our platform. "Personal information" refers to any information that can be used to identify you, directly or indirectly — including your name, phone number, email address, financial details, and platform usage data.
This Privacy Policy is written in Bahasa Melayu to ensure all Malaysian members can understand it easily, without needing any legal expertise. We want you to genuinely know what happens with your data — not just click "Agree" without understanding what you are consenting to.
Limau55 only collects data that is strictly necessary to provide our services to you. Below are the main categories of data we collect and why they are needed:
| Data Type | Example | Collected At | Mandatory? |
|---|---|---|---|
| Identity Information | Full name, date of birth | Registration | Yes |
| Contact Information | Phone number, email | Registration | Yes |
| Financial Information | Deposit method, transaction ID | Transactions | Yes |
| Verification Data | MyKad / passport copy | KYC Verification | Specific Circumstances |
| Usage Data | Login, game activity | During use | Automatic |
| Technical Data | IP address, device type, browser | During use | Automatic |
| Communication Data | Support records, emails | Support interactions | Preference |
Every piece of data we collect is used for a specific, legitimate purpose. limau55 does not use your data for anything beyond what is outlined below without first obtaining your consent.
Legal Basis for Processing: limau55 processes your data on the following bases: (1) contractual necessity — to fulfil our service agreement with you; (2) legitimate interests — for platform security and fraud prevention; (3) legal obligation — to comply with applicable regulations; and (4) consent — for optional marketing communications.
The security of your data is limau55's top priority. We invest seriously in security infrastructure to ensure your personal information is protected at all times — whether in transit, in storage, or during processing.
Limau55 servers storing member data are secured with multiple layers of protection, including firewalls, intrusion detection systems (IDS), and 24/7 monitoring. Data backups are performed automatically on a daily basis with full encryption, ensuring rapid data recovery in the event of any technical incident.
Limau55 does not sell, rent, or transfer your personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share your data with specific parties in order to deliver our services to you. All such sharing is subject to strict confidentiality agreements.
Cross-Border Data Transfers: In some cases, your data may be processed by service providers operating outside Malaysia. When this occurs, limau55 ensures that appropriate protection mechanisms are in place to safeguard your data in accordance with relevant privacy standards.
Limau55 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an overview of the types of cookies we use and how you can manage them.
To manage or delete cookies, you can do so through your browser settings. The steps vary depending on the browser you use (Chrome, Firefox, Safari, or others). Please refer to your browser's help section for detailed guidance.
As a limau55 member, you have certain rights regarding your personal data. We fully respect these rights and make it straightforward for you to exercise them. To exercise any of the rights below, contact the limau55 support team via email or live chat.
How to Exercise Your Rights: To submit any request relating to your privacy rights, contact the limau55 support team by email at support@limau55.best with the subject line "Data Privacy Request". Include your username and the type of request. We will process the request within 30 business days and may require identity verification before responding.
The limau55 platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
Limau55 takes the protection of minors seriously. Anyone who registers using false information about their age is in violation of the limau55 Terms & Conditions and may be in breach of applicable law. Such accounts will be closed immediately upon detection.
Limau55 may update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features. We are committed to notifying you of any significant changes.
If you have any questions, concerns, or complaints regarding how limau55 handles your personal data, we would like to hear from you. Our privacy team is ready to assist in Bahasa Melayu.
Our Commitment: Every privacy inquiry is taken seriously and handled with a personal response from the limau55 privacy team — not an automated reply or generic template. We believe that open, responsive communication is part of how we show respect for your privacy.
When it comes to privacy in the context of an online betting platform, there is one question that is always top of mind for Malaysian players — is my information safe? Will my phone number or bank account details be sold to irresponsible parties? Will my betting activity be disclosed to others? These are entirely valid questions, and limau55 wants to answer them honestly and clearly.
The short answer is: no. limau55 has never sold your data. The phone number you registered will not appear on any other company's marketing list. Your gaming activity is confidential information kept strictly within limau55's systems and is never shared with any party without a legitimate reason. This is not just a marketing promise — it is a carefully considered policy that is technically enforced in the way our systems are built.
One of the most common concerns players have is around financial transactions. When you make a deposit via Touch 'n Go or DuitNow into your limau55 account, only the transaction ID and amount are processed — your full account details are never exposed. limau55 does not store your bank account number or credit/debit card number on our servers. All payment information is processed directly through certified, regulated third-party payment gateways that adhere to strict PCI DSS standards for payment data security.
On a technical level, data protection at limau55 begins the moment you type the URL into your browser. All communication between your device and our servers is encrypted using 256-bit SSL — the same standard used by Malaysia's major banks. This means that even if someone attempts to intercept your internet traffic, all they would see is encrypted data that is completely meaningless without the decryption key, which is held exclusively by you and the limau55 servers.
Limau55 also recognises that trust in an online betting platform must be built through consistent action, not just written promises. That is why we provide a range of tools that put you in direct control of your data — from the ease of updating your personal information in your account settings, to a clear process for requesting data deletion should you decide to permanently close your account. We believe control belongs in your hands, and our role is to make exercising that control as straightforward as possible.
Limau55's concrete commitment to the privacy and security of every Malaysian member's personal information.
Every bit of data transmitted between your device and the limau55 platform is encrypted using 256-bit SSL – the same security standard used by major financial institutions. No third party can read this data in transit.
Limau55 has never and will never sell, rent, or share your personal data for third-party marketing purposes. Your name, phone number, and email are fully protected from any unauthorised use.
Sensitive data is stored in databases with AES-256 encryption. Passwords are stored as one-way hashes that cannot be reversed. Strict access controls ensure that only authorised staff can view member data.
You have the right to access, correct, or request the deletion of your data. You may also withdraw marketing consent at any time. limau55 processes all privacy rights requests within 30 business days.
Full payment details (bank account numbers, card numbers) are not stored on limau55's servers. All transactions made via Touch 'n Go, DuitNow, GrabPay, FPX, Boost, and ShopeePay are processed separately by certified payment gateways.
In the event of a security breach affecting your data, limau55 is committed to notifying you within 72 hours. This transparency is part of our responsibility to maintain member trust.
As a limau55 member, you have full control over your personal data. Below is a summary of the rights you can exercise at any time.
Request a copy of all data we hold about you. Processed within 30 days.
Correct inaccurate or outdated data. Basic information can be updated directly in your account settings.
Request deletion of your data, subject to our legal obligations to retain financial transaction records.
Opt out of marketing emails or SMS at any time via the unsubscribe link or by contacting limau55 support.
Receive your data in a structured format for transfer to another service if needed.
Restrict how we use your data while a dispute is being resolved.
Withdraw consent for specific data processing at any time without affecting prior processing.
Lodge a privacy concern with the limau55 team or the relevant authority in accordance with the law.
Answers to the most frequently asked questions about privacy and data protection at limau55.
The limau55 privacy team is available to answer any of your questions in Bahasa Melayu, 24 hours a day. Reach us through whichever channel is most convenient for you.
Your data is safe with us. Register for free today and enjoy slots, sports, e-sports, cricket & Live Casino with the peace of mind that your privacy is fully protected.